Shipping policy
At Miss Mitty's Juice Bar, we are committed to delivering our fresh and high-quality fruit juices and sea moss gels directly to your door with care and efficiency. Our shipping policy is designed to ensure that your order arrives in perfect condition and as quickly as possible.
Shipping Methods
-
Standard Shipping: Our standard shipping option is designed to deliver your order within 5-7 after processing. We use reputable carriers to ensure that your products are handled with care.
-
Expedited Shipping: For faster delivery, we offer expedited shipping options at an additional cost. Expedited orders are prioritized and aim to be delivered within 3 days after processing.
Processing Time
Orders are processed within 2 business days from the time of order. Processing time includes preparing your items, conducting a final quality check, and packing for shipment.
Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery destination. The total shipping cost will be displayed at checkout before you finalize your order.
Packaging
To preserve the freshness and quality of our perishable products, we use insulated packaging and ice packs as necessary to maintain optimal temperature during transit. We strive to ensure that your order arrives in the best possible condition.
Shipping Restrictions
Due to the perishable nature of our products, we currently ship only within [Specify Geographic Locations]. Please note that we are unable to ship to P.O. Boxes, APO, or FPO addresses.
Tracking Your Order
Once your order has been shipped, you will receive a shipment confirmation email that includes a tracking number. You can use this number to track your order's progress to your doorstep.
Delivery Instructions
If you have specific delivery instructions or require signature upon delivery, please specify these when placing your order. We will do our best to accommodate your needs.
Issues with Your Order
If you experience any issues with your shipment, such as delayed delivery or product damage upon arrival, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue promptly, whether it be through replacement, refund, or other accommodations.
Contact Us
For any shipping-related inquiries or special requests, please contact us at contact@msmittys.com. Our team is here to ensure your ordering and shipping experience is seamless and satisfactory.